General Terms and Conditions

The general terms and conditions stated here apply to all users of the system and strive to ensure that any learning content or interactions otherwise conducted on or through the use of the system is delivered in accordance with Commercial Mortgage Company Sales (Pty) Ltd’s requirements as it relates to safety, security, quality and integrity. 

  • Courses cannot be transferred to another learner.
  • If for whatever reason a learner is not able to attend an online session/s, it will be the learner’s responsibility to catch up on the session/s.
  • The learning material provided should not be shared with anyone else.
  • All instructions, including the calendar with number of sessions and times will be emailed to the email address provided. The learner undertakes to provide Commercial Mortgage Company Sales (Pty) Ltd, if any of their details should change, whilst enrolled for the course.
  • Commercial Mortgage Company Sales (Pty) Ltdwill not be held liable for any data or technological difficulties.
  • All logistical costs (telephone, internet, printing etc.) associated with the learning will be for the learner’s account.
  • Facilitators, venue, timetable, and timing may change if necessary. These changes will be communicated to the learners timeously.
  • Commercial Mortgage Company Sales (Pty) Ltd reserves the right to change, add, or remove parts of training material if it is deemed necessary to do so.
  • Learning material will be provided via the e-learning platform. Login details will be provided once payment has been received.
  • Payments must be up to date for your Portfolio of Evidence to be assessed and moderated.
  • Commercial Mortgage Company Sales (Pty) Ltdreserves the right to postpone / cancel scheduled training if the minimum number of registrations per class are not met or for any unforeseen circumstances. The Company will communicate alternative dates, in this instance.
  • It is the responsibility of the learners to make copies of any work that will form part of their portfolios for their safekeeping BEFORE uploading this onto the Learning Management System. The Assessor will assess the Portfolios online. All the files will be archived electronically for five years.
  •  Commercial Mortgage Company Sales (Pty) Ltd will not be responsible if a learner drops out of the course for any reason.
  • Learners will be liable for the full amount of the course even if they do not complete the course.
  • The learner is aware that he/she will still need to write an External Integrated Summative Assessment at an accredited Assessment Centre. Only upon successful completion and having met the exit level outcomes of the Qualification, will the QCTO issue a Certificate. Commercial Mortgage Company Sales (Pty) Ltdwill not be responsible for the delay in the issuing of such a Certificate on the part of the QCTO.
  • Once a signed application form and payment has been received by Commercial Mortgage Company Sales (Pty) Ltd no refunds will be made.
  • Once Commercial Mortgage Company Sales (Pty) Ltd approves your registration and you are enrolled, you will be liable for the full amount of the course even if you do not complete the course for any reason whatsoever.
  • All information and documentation submitted during your application must be true, correct and accurate. Should any discrepancies or inconsistencies be identified in the information and / or documentation provided, your application and enrolment will be terminated with immediate effect. 
  • All certified copies must have been certified within the last 3 months and clearly show the date of certification.
  • All documents and copies (certified or otherwise) must be clearly legible and display the required information in full. 
  • Acceptance and enrolment into this course are subject to the review of your application and the supporting documentation submitted therewith. 

Protection of Intellectual Property of Commercial Mortgage Company Sales (Pty) Ltd

All learning material, including online facilitator presentations remain the intellectual property of Commercial Mortgage Company Sales (Pty) Ltd.

Any user of the system may under no circumstances:

  • Copy, modify, reproduce, re-publish, sub-license, sell, upload, broadcast, post, transmit or distribute any of the learning material without prior written permission;
  • Record on video or audio tape, relay by videophone or other means the online or classroom content;
  • Use the course materials in the provision of any other course or training whether given by us or any third-party trainer;
  • Remove any copyright or other notice of Commercial Mortgage Company Sales (Pty) Ltd on the learning material; or
  • Modify adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of the online content.

Confirmation of Authenticity and Appropriate Usage on the Learning Platform

By registering as a user, I confirm that all information supplied by me during the use of this system, whether during registration, application or general usage of the system while completing and making submissions or any representations and while communicating with other users on the system is authentic, true and accurate.
I confirm that all submissions and representations will be my own work.